These terms apply to every use of Journey Lanes on this installation, run by the operator of this installation (“we”). By creating an account or using the service you agree to them on behalf of yourself and the organization you use it for.
the operator of this installation
Email: info@developerlab.nl
1. The service
Journey Lanes reads the repositories you connect, draws user journeys as flows, runs them against a mock backend or environments you add, and monitors them. What it does is described on the product and how it works pages. We may improve and change features; we announce changes that remove something you use in the release notes beforehand.
2. Accounts
Keep your password to yourself and tell us at info@developerlab.nl if you think someone else used your account. Organization owners decide who joins their organization and what they may do, and are responsible for the people they invite.
Journey Lanes is offered to businesses and professionals, for their work. If you nevertheless use it as a consumer, the mandatory consumer protection of the law where you live applies in addition to these terms, and wins where they differ: among other things, you can cancel a subscription that renewed automatically at any time with one month’s notice.
3. What you may test
Journey Lanes sends requests to the systems you point it at: flows, monitors, access audits that try to read and change other tenants’ data, and load tests. You may only point it at systems you own or have written permission to test, and only within that permission. On this installation, access audits and load tests on live environments require you to verify the domain first. You may not use Journey Lanes to attack, overload or gain access to systems of others, to send spam, or to break the law. We may suspend an account that does, or that puts the service or other customers at risk.
4. Plans and payment
- Prices are shown on the pricing page and exclude VAT, which is added where it applies. Payments are handled by Mollie.
- A subscription renews automatically every month or year and is charged in advance to the payment method you chose, until you cancel it.
- An upgrade applies at once; you pay the difference for the rest of the current period. A downgrade, or a switch between monthly and yearly, applies at the next renewal.
- You can cancel at any time under Billing and invoices. The plan then runs until the end of the period that was paid for; periods already paid aren’t refunded unless the law requires it.
- If a renewal can’t be charged, you have 7 days to pay it in the app. After that the subscription ends and the organization falls back to no plan: everything stays readable, but nothing new runs until a plan is chosen again.
- Monthly limits per plan are counted as described on the pricing page; going over a limit is refused, never charged extra.
- We may change prices for the next period, after telling owners at least 30 days in advance. You can cancel before the new price applies.
5. Your data
What you bring in stays yours. We process it only to provide the service, as set out in the data processing agreement, which forms part of these terms. How we handle personal data as a controller is in the privacy policy. You can export runs (CSV, Markdown or JSON) and your account data, and delete projects, organizations and your account, at any time.
6. Availability
We work to keep Journey Lanes available and show its state on the status page, but we don’t promise uninterrupted service unless agreed in writing, for example in an Enterprise agreement. We may interrupt it for maintenance, preferably announced and outside working hours.
7. Intellectual property
Journey Lanes, its software and its content belong to us or our licensors. You get the right to use it for your organization’s own purposes during your subscription. You keep all rights to your repositories, flows and data.
8. Liability
Journey Lanes is a testing tool: it helps find problems, but it can’t guarantee that your systems have none. Our total liability for any claim is limited to the amounts your organization paid us in the 12 months before the event that caused it. We’re not liable for indirect damage such as lost profit or lost data, nor for damage caused by requests Journey Lanes sends to systems at your instruction. These limits don’t apply to damage caused by our intent or deliberate recklessness, or where the law doesn’t allow them.
9. Ending
You can stop at any time by cancelling your subscription and deleting your organization or account. We may end or suspend the service for an organization that seriously breaches these terms or doesn’t pay, after warning it where reasonable.
10. Changes and law
We may change these terms. Changes that matter are announced by email to account holders at least 30 days before they apply; if you don’t agree, you can stop before then. Dutch law applies. Disputes go to the competent court in the district where we have our registered office, unless the law gives you another court.